Emerson et Cie is
a manufacturer of fine
furniture and accessories that employs a staff of sales people who deal with
furniture dealers and designers across the country. Keeping up with each customer's orders and
information is difficult to do, especially using their current system of weekly printed
reports. The sales people would need to sift through pages of data to locate the
specific information they needed.
Upward Technologies developed a system that allows the sales people login to Emerson's web site and download sales information for their accounts. After a HotSync with their Palm Powered handhelds, the information can be viewed on the handheld while working with each customer. Sales people can view order status, inventory levels, customer addresses and ordering information with a few simple commands. Powerful searching capabilities allow items or customers to be quickly located by number or name. The latest sales information is loaded to the web site every night, so the latest information is available after a quick HotSync operation.